AI Apply 201

Ready to put AI to work? Learn how to use AI across the tasks you already do, and build good habits along the way.

Last updated 24 August 2026

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About this pathway

AI Apply 201 is for officers with a basic understanding of AI who are ready to start using it in their daily work.

📝AI 201: Everyday Tasks

Learn how to apply AI in your daily work!

֎ ChatGPT Guides	🤖Copilot Guides
1: Meeting Minutes with ChatGPT	1: Getting started with Copilot
2: Build Powerpoint decks with ChatGPT	2: Reply Outlook emails with Copilot
3: Build a custom chatbot with ChatGPT	3: Schedule meetings with Copilot
4: Choose the right AI model for your task	4: Create Powerpoint slides with Copilot
5: Generate a morning brief from Outlook	5: Draft Word documents with Copilot
6: Search Sharepoint with ChatGPT	6: Save time in Excel with Copilot
7: Summarise Teams conversations	7: Summarise Teams chats with Copilot
8: Reviewing Submissions

Ready to begin?

Start applying AI to your daily here.

ChatGPT in Everyday Tasks Copilot in Everyday Tasks

🎯AI 201: Domain Specific Tasks

Apply AI in your domain specific tasks.

1: Analyse Employee Survey Results	Human Resource
2: Draft Job Descriptions	Human Resource
3: Use Deep Research for Campaign Strategy	Communications
5: Social Media Adaptation from Press Releases	Communications
6: Policy & Eligibility Intepretation with AI	Service Delivert

Ready to begin?

Start applying AI to your daily workflows here.

AI Apply 201: Domain Specific Tasks

🧑‍🏫Recommended In-Person Courses

1: Republic Polytechnic: Mastering Prompt Engineering for Generative Artificial Intelligence (AI) (opens in new tab)

2: James Cook University: WSQ Generative AI at Work (opens in new tab)

📚Additional Online Resources

OpenAI: Applied AI Foundations [e-Learning 80mins] (opens in new tab)

A practical course on turning multi-step tasks into reusable ChatGPT workflows, covering planning, reasoning, grounding with files and checkpoints, and reviewing outputs. Useful for officers who want to reduce rework, improve output quality, and reuse a clear workflow for recurring tasks.

Learning Microsoft 365 Copilot for Work [e-Learning 50mins] (opens in new tab)*

Learn how to use Microsoft 365 Copilot to draft documents, analyse data, create presentations, summarise emails and meetings, and ask questions across your work files securely.

Microsoft 365 Copilot Quick Tips [e-Learning 1h34mins] (opens in new tab)*

Explore practical Microsoft 365 Copilot features through short (~1-2 minute) videos. Topics include Teams, Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint, Copilot Agents, Loop and OneNote, with real-world examples to help you work more efficiently.

AI Reasoning Models in Practice [e-Learning 40mins] (opens in new tab)*

This course explains how reasoning models differ from traditional GPT models and when to use them. It is useful for learners who want practical hands-on guidance on applying reasoning models to decision-making, code understanding and image-based tasks, while learning how to prompt more effectively and choose the right model for the job.

Advanced Prompt Engineering Techniques [e-Learning 65mins] (opens in new tab)*

A practical course on advanced prompting strategies, covering Chain-of-Thought, Tree-of-Thought and prompt engineering concepts. Useful for officers who want to design more effective prompts and improve AI performance for complex tasks and AI-powered applications.

*LEARN account required

Explore the rest of our AI pathways

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