AI Apply 201
Ready to put AI to work? Learn how to use AI across the tasks you already do, and build good habits along the way.

About this pathway
AI Apply 201 is for officers who have a basic understanding of AI and are ready to start using it on real work tasks. This pathway moves you from knowing about AI to actively applying it across writing, summarising, presenting, and analysing. Each guide is built around a task you already do, so you can practice and apply what you learn immediately.
Write Effective Prompts
Learn to structure prompts with the right context, rules, and output formats so AI produces accurate, consistent results.
Turn Everyday Work Into AI Workflows
Identify repetitive tasks and transform them into AI-assisted workflows β from policy Q&A and meeting summaries to research, reporting, and content creation.
Build Reusable AI Tools for Your Team
Turn your best prompts into reusable Skills or Custom GPTs that standardise work, save time, and scale expertise across your team.
πAI Apply 201: Everyday Tasks
1: Meeting Minutes with AI
Learn how to turn raw notes into structured, shareable meeting records.
π Go to the Guide
2: Build PowerPoint Decks with AI
Learn how to extract key insights from dense reports into presentation decks.
π Go to the Guide
3: Build a Policy Q&A Bot for Your Team
Learn how to build AI assistants grounded in your organisation's knowledge.
π Go to the Guide
4: Choosing the Right AI Model for Your Task
Learn when and why to use different AI models for better results.
π Go to the Guide
5: Generate a Daily Morning Brief
Learn how to automate daily prioritisation using your calendar and inbox.
π Go to the Guide
6: Search SharePoint with AI
Learn how to uncover insights, decisions, and actions from organisational documents.
π Go to the Guide
7: Summarise Microsoft Teams Conversations
Learn how to distil lengthy conversations into actionable updates.
π Go to the Guide
8: Reviewing Submissions (with first-cut feedback)
Learn how to build a Skill that gives staff first-cut feedback on their submissions.
π Go to the Guide
Ready to begin?
Start applying AI to your daily workflows here.
π―AI Apply 201: Domain Specific Tasks
1: Analyse Employee Survey Results [HR]
Learn how to generate insights and recommendations from employee surveys.
π Go to the Guide
2: Draft Job Descriptions [HR]
Learn how to generate structured, competency-based job descriptions from a simple role brief.
π Go to the Guide
3: Use Deep Research for Campaign Strategy [Communications]
Learn how to conduct AI-assisted research and synthesise evidence into strategic recommendations.
π Go to the Guide
4: Social Media Adaptation from Press Releases [Communications]
Learn how to repurpose content effectively across different platforms.
π Go to the Guide
5: Policy & Eligibility Intepretation with AI [Service Delivery]
Learn how to assess citizen eligibility against policy documents and verify the result before sharing it.
π Go to the Guide
Ready to begin?
Start applying AI to your daily workflows here.
πAdditional Resources
1: OpenAI: Applied AI Foundations [e-Learning 80mins]
2: Learning Microsoft 365 Copilot for Work [e-Learning 50mins]*
3: Microsoft 365 Copilot Quick Tips [e-Learning 1h34mins]*
4: AI Reasoning Models in Practice [e-Learning 40mins]*
5: Advanced Prompt Engineering Techniques [e-Learning 1h5mins]*
*LEARN account required
π§βπ«Recommended In-Person Courses
1: Republic Polytechnic: Mastering Prompt Engineering for Generative Artificial Intelligence (AI)
2: James Cook University: WSQ Generative AI at Work
