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Learn AI, in just 1 hour a week

Follow our 12‑week learning plan to build confidence with AI tools, one step at a time.

Institute of Digital Government

Learning Pathways

Not sure where to start? Follow these pathways to develop your AI skills step by step.

Last updated 8 July 2026

This page outlines the recommended progression for AI and digital problem-solving training. The curriculum supports public officers at all experience levels, helping you choose courses that match your current knowledge and daily work.

Progression Framework

An upward arrow alongside a three-tiered pyramid diagram titled "The AI Skills Development Pyramid," illustrating a structured learning progression: Level 1 (AI Aware 101) at the base for safely starting with AI, Level 2 (AI Apply 201) in the middle for improving daily work, and Level 3 (AI Build 301) at the top for prototyping tools and automating workflows.
Foundation: Product Thinking

Accurately defining a problem is necessary before building digital and AI solutions. This course provides a foundation for solving public sector challenges.

Target Audience: All officers

Focus: Applying problem-solving frameworks, testing assumptions, and selecting appropriate metrics.

Key Topics: Crafting data-backed problem statements, applying the 4Cs Framework

Learn more about the Product Thinking pathway

Level 1: AI Aware 101

Start using AI safely at work. This is the baseline entry point for officers who are new to the use of artificial intelligence.

  • Target Audience: Ideal for learners new to AI.

  • Focus: Understanding system capabilities and limitations, establishing safety habits, and learning basic prompting techniques.

  • Key Topics: Navigating approved tools, understanding data exposure risks, and adhering to public service governance policies.

Learn more about the AI Aware 101 pathway

Level 2: AI Apply 201

Use AI to improve your daily work. A practical track for officers who are comfortable with the basics and want to integrate these tools into their daily work.

  • Target Audience: Ideal for those with foundational knowledge.

  • Focus: Task-based applications designed to save time and improve output quality.

  • Key Topics: Drafting submissions, managing email responses, summarising documentation, structuring slide decks, and parsing data for patterns.

Learn more about the AI Apply 201 pathway

Level 3: AI Build 301

Use AI to prototype tools and automate workflows. This pathway is for officers looking to design reusable, automated solutions for their teams.

  • Target Audience: Ideal for those ready to design and build with AI

  • Focus: Transitioning from individual AI tasks to building apps and designing multi-step, agentic systems.

  • Key Topics: Rapid prototyping via vibe coding, moving manual tasks to automated end-to-end solutions, and designing custom agents with access to connectors.

Learn more about the AI Build 301 pathway

Explore your Learning Pathways

smiling man

Product Thinking

Before you build, you need to think clearly about the problem. Learn how to define, scope and frame challenges so your AI solutions solve the right thing.

officer working on a laptop

AI Aware 101

New to AI? Start here. Get hands-on with the fundamentals and learn to use AI confidently and responsibly at work.

image of an officer working on a laptop

AI Apply 201

Ready to put AI to work? Learn how to use AI across the tasks you already do, and build good habits along the way.

group image of officers working on a laptop

AI Build 301

Ready to build? Go beyond using AI to designing workflows, prototyping tools, and creating solutions your team can reuse.

Ready to start learning?

Browse the collection of instructional content now.

View all guides & resources