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Institute of Digital Government

Learning Pathways

Not sure where to start? Explore these pathways to find guides that match your needs.

Last updated on 28 September 2026

Different officers have different learning needs. IDG's Learning Pathways guide you from identifying and defining the right problems, to understanding AI, applying it in your daily work, and building solutions for your team.

Find Your Starting Point

An upward arrow alongside a three-tiered pyramid diagram titled "The AI Skills Development Pyramid," illustrating a structured learning progression: Level 1 (AI Aware 101) at the base for safely starting with AI, Level 2 (AI Apply 201) in the middle for improving daily work, and Level 3 (AI Build 301) at the top for prototyping tools and automating workflows.
Basic Product Thinking: I want to identify problems worth solving

Before learning to solve problems with AI, learn how to identify the right ones.

Build What Matters: Product Thinking for Government is an introduction to product thinking, helping you you uncover user needs, define meaningful outcomes, and avoid jumping straight to solutions.

↗️ Build What Matters: Product Thinking for Government (LEARN) (opens in new tab)

AI 101: I'm just starting out

Start using AI safely at work. This is the baseline entry point for officers who are new to the use of AI.

  • Target Audience: Officers who are new to AI.

  • Focus: Understanding what AI can and cannot do, deciding when AI is appropriate, establishing safe-use habits, and learning basic prompting techniques.

↗️Learn more about the AI Aware 101 pathway

AI 201: I'm ready to put AI to work

Use the right AI tools and capabilities to improve your daily work. A practical pathway for officers who understand the basics and want to apply AI effectively across their work tasks.

  • Target Audience: Officers with foundational AI knowledge who are ready to apply AI at work.

  • Focus: Selecting and using the appropriate enterprise AI tool or capability to save time, improve output quality, and make repeated tasks more efficient.

↗️Learn more about the AI Apply 201 pathway

AI301: I want to build solutions

Design and build AI-enabled solutions to workplace problems. This pathway is for officers who are ready to move beyond individual tasks and build reusable solutions for their teams.

  • Target Audience: Officers who are ready to frame problems, design solutions and build with AI.

  • Focus: Design, prototype and test AI-enabled solutions and workflows.

↗️Learn more about the AI Build 301 pathway

Explore your Learning Pathways

Person in an office setting with the text “Curious about AI?” displayed beside them.

AI Aware 101: I'm just starting out

New to AI? Start here. Get hands-on with the fundamentals and learn to use AI confidently and responsibly at work.

Group gathered around a laptop with the text “Ready to try?”.

AI Apply 201: I'm ready to put AI to work

Ready to put AI to work? Learn how to use AI across the tasks you already do, and build good habits along the way.

Group collaborating around a laptop with the text “Take it further.”.

AI Build 301: I want to build solutions

Ready to build? Go beyond using AI to designing workflows, prototyping tools, and creating solutions your team can reuse.

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