Learning Pathways
Not sure where to start? Explore these pathways to find guides that match your needs.
Last updated 26 August 2026
Different officers have different needs. IDG's Learning Pathways help you find practical guides and resources based on what you're trying to achieve, whether that's understanding AI, improving daily work, or building solutions for your team.
Find Your Starting Point
Foundations for Cybersecurity, Data Protection and AI Literacy
Build the foundations for responsible AI use in government, stay alert to cyber and data risks, and demonstrate your understanding through a final quiz.
Cybersecurity, Data Protection and AI Literacy is a mandatory module for Public Service, as every public officer plays a role in safeguarding information and systems.
↗️ Cybersecurity, Data Protection and AI Literacy module (LEARN) (opens in new tab)
Basic Product Thinking: I want to identify problems worth solving
Before learning to solve problems with AI, learn how to identify the right ones.
Build What Matters: Product Thinking for Government is an introduction to product thinking, helping you you uncover user needs, define meaningful outcomes, and avoid jumping straight to solutions.
↗️ Build What Matters: Product Thinking for Government (LEARN) (opens in new tab)
AI 101: I'm just starting out
Start using AI safely at work. This is the baseline entry point for officers who are new to the use of artificial intelligence.
Target Audience: Ideal for learners new to AI.
Focus: Understanding system capabilities and limitations, establishing safety habits, and learning basic prompting techniques.
Key Topics: Navigating approved tools, understanding data exposure risks, and adhering to public service governance policies.
AI 201: I'm ready to put AI to work
Use AI to improve your daily work. A practical track for officers who are comfortable with the basics and want to integrate these tools into their daily work.
Target Audience: Ideal for those with foundational knowledge.
Focus: Task-based applications designed to save time and improve output quality.
Key Topics: Drafting submissions, managing email responses, summarising documentation, structuring slide decks, and parsing data for patterns.
AI301: I want to build solutions
Use AI to build solutions to problems. This pathway is for officers looking to build reusable, automated solutions for their teams.
Target Audience: Ideal for those ready to design and build with AI
Focus: Transitioning from individual AI tasks to defining problems by building AI powered solutions.
Key Topics: Product thinking, rapid prototyping via vibe coding, and building agentic workflows.
Explore your Learning Pathways
I'm just starting out
New to AI? Start here. Get hands-on with the fundamentals and learn to use AI confidently and responsibly at work.
I'm ready to put AI to work
Ready to put AI to work? Learn how to use AI across the tasks you already do, and build good habits along the way.
I want to build solutions
Ready to build? Go beyond using AI to designing workflows, prototyping tools, and creating solutions your team can reuse.
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