AI Aware 101
New to AI? Start here. Get hands-on with the fundamentals and learn to use AI confidently and responsibly at work.
Last updated 10 July 2026
About this pathway
AI Aware 101 is for officers who are new to AI and want to understand what it can do for them at work. If you have been hearing a lot about AI and want to get started, this is the right place. You do not need any technical background. No prior experience with AI is required. If you are already comfortable using AI tools day-to-day, you may want to start at AI Apply 201 instead.
Understanding AI
Learn what AI is, how it works, and where it can add value in your work. Understand its capabilities, limitations, and why AI-generated outputs may not always be accurate.
AI Tools and Prompting
Discover the AI tools available to you and learn to write clear prompts that help AI generate more useful, relevant, and reliable outputs for your work.
Use AI Responsibly
Recognise key risks and learn good practices that help you use AI safely, responsibly, and with confidence.
📋AI Aware 101
1: What is AI and why does it matter?
Learn about what AI is, how it works, what it can and cannot do, and how to use it effectively and responsibly in your work.
🔗 Go to the Guide
2: How do we use AI at work?
Learn practical ways to use AI in everyday work, including common tasks like writing, research, meetings, and information retrieval.
🔗 Go to the Guide
3: Introduction to Prompting
Learn how to ensure that your AI output are specific and on-target, not generic.
🔗 Go to the Guide
4: Using AI responsibly
Learn how to use AI responsibly at work by applying the S.A.F.E. framework — safeguarding sensitive information, staying accountable for outputs, upholding public service values, and continuously learning to manage risks effectively.
🔗 Go to the Guide
Ready to begin?
Demystify AI and see what it can do for your day-to-day work.
📚Additional Resources
1: Everyday AI Concepts [e-Learning 50min]*
2: How to use Generative AI [e-Learning 50min]*
2: Prompt Engineering Essentials [Video 20min]
3: OpenAI Academy: AI Foundations [e-Learning 70min]
3: Microsoft Copilot Tutorial [Video 14min]
4: Fact-Checking AI [e- Learning 47min]*
*LEARN account required