Using AI Responsibly

AI can help you work faster. It can also create new risks. 

AI can draft emails, summarise reports and analyse information in seconds. But using AI responsibly requires more than knowing what it can do. You also need to understand its limitations. 

• Unlike a search engine, AI can produce answers that sound confident but are wrong. 

• Unlike a colleague, AI does not take responsibility for what it produces.

• Unlike a secured system, not all AI tools are designed to handle sensitive information.

That is why responsible AI use matters. A useful way to remember the key principles is the S.A.F.E. framework: 

S — Safeguard Sensitive Information 

Before using any AI tool, ask yourself: What information am I about to share? 

Not all AI tools have the same security controls. Some tools are designed to handle sensitive organisational information. Others are not. Always follow your organisation's guidance on what information may be entered into different AI tools.

WOG Enterprise AI Tools like ChatGPT Enterprise can be connected to mailboxes on COMET as device controls limit what data is available to the tools. Confidential and Sensitive High data are protected through existing controls, including default encryption where applicable.

A — Assess and Stay Accountable 

AI can help produce outputs. It cannot take responsibility for them. You remain accountable for: 

• Accuracy 

• Fairness 

• Appropriateness 

• Compliance 

Here are some Do's and Dont's when using AI in your work:

F — Follow Public Service Values 

Technology does not change our values. The same values that guide our work should guide our use of AI. This includes acting with: 

• Integrity 

• Service 

• Excellence 

AI may be a new technology, but the standards expected of public officers remain unchanged. 

E — Educate Yourself and Engage Support 

AI is evolving rapidly. New tools, capabilities and guidance emerge regularly. 

Responsible use requires continuous learning. This does not mean becoming an AI expert. It means staying informed enough to use these tools appropriately. 

Examples include: 

Common Situations and How SAFE Applies 

📅Following the 12-Week Learning Plan?

Congratulations on reaching Week 5! This guide is part of a 12-week learning plan designed to help you build practical AI skills. You're well on your way to becoming AI fluent.