Summarise Microsoft Teams Conversations with AI

Learning Pathway:

AI 201: ChatGPT in Everyday Tasks

24 June 2026

Use ChatGPT's Microsoft Teams connector to quickly understand lengthy message threads.

Why this matters

Have you ever returned from leave to find yourself needing to catch up on long Teams conversations?

Many teams communicate through multiple Microsoft Teams every day. Important decisions, requests and actions are often buried within long conversations, making it difficult to identify what matters most.

The Microsoft Teams connector allows ChatGPT to review conversations that you already have access to, and generate a concise briefing focused on decisions, actions and outstanding issues.

A table comparing the workflow without AI and with AI

Today's exercise: Catching up on a Teams channel

Imagine you have been away for a week and need to understand what happened in a project channel before attending your next meeting.

Rather than reading every message individually, you can use ChatGPT to review the conversation history and create a structured summary.

Here's what you need for this exercise

Tools and inputs required:

🛠️ Tool	ChatGPT Enterprise (WOG)
🔗 Feature	Microsoft Teams Connector
📂 Your input	Connected Microsoft Teams account (read-only access)

Step 1: Connect to Microsoft Teams

☑️Open ChatGPT Enterprise, navigate to 'Plugins' and look for 'Teams'

ChatGPT with 'plugins' and 'teams' highlighted

☑️Click '+' and 'Continue to Teams'

ChatGPT with the 'continue to Teams' button highlighted

Step 2: Ask ChatGPT to search your Teams chats

☑️Start a new chat, click the '+' and then 'Teams'. This lets ChatGPT know that you want it to search your Teams as its knowledge base.

chatgpt, new chat window, with the 'teams' connector highlighted

Alternatively you can type in your prompt to search your Teams chats.

☑️ Ask ChatGPT to summarise the chat history from the Teams channel and date range you want to review. You can copy the ready-to-use prompt below.

Chatgpt new chat window with prompt in the chatbox

Ready-to-use prompt

Review my Microsoft Teams conversations for [Channel Name] during the period [Start Date] to [End Date].

Provide the following:

Executive Summary

Summarise the main topics discussed and significant updates.

Decisions Made

List confirmed decisions, agreements reached and issues resolved.

Action Items

Create a table showing:

Action
Owner
Status (Open / In Progress / Completed)

Outstanding Issues

List unresolved questions, risks or dependencies.

What I Need to Know

Identify the top three actions or decisions that require my attention.

Focus on decisions and actions rather than repeating individual messages.

3. Review the generated briefing

☑️ Your consolidated briefing is now ready! Read the summary and check the source Teams channel to validate any important decisions.

Let's review what we just did:

Every effective AI task is built around five components — together, they spell CRAFT. Let's see how we applied them in our exercise.

C	📂 Context	Microsoft Teams conversations, channel discussions and message history
R	🎭Role	ChatGPT acts as a meeting and collaboration assistant
A	⚡Action	Reviews conversations, identifies decisions, extracts actions and summarises discussions
F	📋Format	Structured briefing with Executive Summary, Decisions, Actions, Outstanding Issues and Required Attention
T	🔍Test	Review the summary and validate important decisions against the original conversation

Now it's your turn to try

Connect ChatGPT to Microsoft Teams and ask it to review a project channel that you have not checked recently.

For example:

"Review conversations in the Project Steering Committee channel from the last two weeks and provide a summary of decisions, actions and outstanding issues."

The Microsoft Teams connector is particularly useful when you need to catch up quickly, prepare for meetings or identify actions without reading every message individually.

📅Following the 12-Week Learning Plan?

Congratulations on reaching Week 7! This guide is part of a 12-week learning plan designed to help you build practical AI skills. You're well on your way to becoming AI fluent.

Preview the 12-Week Learning Plan

12 Week Learning Plan

Week 1	CSDPAI Literacy Module (opens in new tab) OpenAI Academy: AI Foundations Course (opens in new tab)
Week 2	Webinar: Introduction to AI-First Webinar: ChatGPT for CIO teams
Week 3	Webinar: Open AI ChatGPT Foundations What is AI and why does it matter? How do we use AI at work? Introduction to Prompting
Week 4	Webinar: Introduction to AI-First Webinar: OpenAI ChatGPT Applied
Week 5	Using AI responsibly Webinar: OpenAI ChatGPT Today
Week 6	Meeting Minutes with AI Build PowerPoint Decks with AI Build a Policy Q&A Bot for Your Team Choosing the Right AI Model for Your Task OpenAI: CustomGPTs (opens in new tab)
Week 7📍	Generate a Daily Morning Brief Search SharePoint with AI Summarise Microsoft Teams Conversations📍 Reviewing Submissions (with first-cut feedback) OpenAI: Skills (opens in new tab)
Week 8	AI Apply 201: Domain Specific Tasks OpenAI: ChatGPT for any role (opens in new tab)
Week 9	Workflow Mapping & Peer Sharing
Week 10	OpenAI: Applied AI Foundations (opens in new tab)
Week 11	Your AI Playbook
Week 12	AI Tech Festival: AIgniting Action (opens in new tab)
Week 13	CAT Brownbag at Lorong

⏭️Next Guide: Reviewing Submissions (with first-cut feedback)

↩️Return to: AI 201 Apply Learning Pathway