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Institute of Digital Government

Summarise Teams chats with ChatGPT

Learning Pathway:

AI 201: ChatGPT in Everyday Tasks

24 June 2026

Use ChatGPT's Microsoft Teams connector to quickly understand lengthy message threads.

Illustration of ChatGPT summarising Microsoft Teams conversations into key points, action items, and highlights alongside the text "Summarise Chats".

Today's Exercise

Ever returned from leave to hundreds of Teams messages? The Teams connector lets ChatGPT summarise conversations you can access, highlighting key decisions, actions, and issues.

Catch up on a Teams chat in 3 simple steps:

  1. Connect Teams to ChatGPT

  2. Search your Teams chat

  3. Review the brief

Here's what you need for this exercise

Tools and inputs required:

🛠️ Tool 

ChatGPT Enterprise (WOG) 

🔗 Feature 

Microsoft Teams Connector

📂 Your input 

Connected Microsoft Teams account

Step 1: Connect Teams to ChatGPT

ChatGPT with 'plugins' and 'teams' highlighted

☑️ Open ChatGPT Enterprise (opens in new tab), navigate to 'Plugins'.


ChatGPT with the 'continue to Teams' button highlighted

☑️ Look for 'Teams' and click '+'.


Installed Teams

☑️ You will now see Teams under your 'Installed' plugins


Step 2: Search your Teams chat

Chatgpt new chat window with prompt in the chatbox

☑️ Ask ChatGPT to summarise the chat history from the Teams channel. You can copy the prompt below.

Ready-to-use prompt

Review my Microsoft Teams conversations for [Channel Name] during the period [Start Date] to [End Date].

Provide the following:

Executive Summary

Summarise the main topics discussed and significant updates.

Decisions Made

List confirmed decisions, agreements reached and issues resolved.

Action Items

Create a table showing:

  • Action

  • Owner

  • Status (Open / In Progress / Completed)

Outstanding Issues

List unresolved questions, risks or dependencies.

What I Need to Know

Identify the top three actions or decisions that require my attention.

Focus on decisions and actions rather than repeating individual messages.


3. Review the brief

chatgpt window with output generated

☑️ Review the brief and check the source Teams channel to validate any important decisions.

Now it's your turn to try

Connect ChatGPT to Microsoft Teams and ask for a brief.

For example:

"Review conversations in [Teams Channel] from the last 2 weeks and provide a summary of decisions, actions and outstanding issues."

The Teams connector is particularly useful when you need to catch up quickly without reading every message individually.

⏭️Next Guide: Draft email submissions with ChatGPT↩️Return to: AI 201 Learning Pathway