Guides & resources
Start your AI learning journey with guides and resources for every level.
Last updated on 13 October 2026

AI 101: Aware
Learn the fundamentals of AI, how it can support your work, and how to use it efficiently and responsibly in a public service context.

AI 201: Everyday Tasks
Learn to use AI tools such as ChatGPT and Copilot for everyday work tasks, and connecting with Microsoft 365 tools to work more efficiently.

AI 201: Domain Specific Tasks
Learn to apply AI to real workplace tasks in areas such as Communications, Human Resources, and Service Delivery.

AI 301: Build with AI
A practical, hands-on journey to help you frame the right problem, explore how Al can help, and build something you can test.
