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Institute of Digital Government

AI 101: Aware

Learn the fundamentals of AI, how it can support your work, and how to use it efficiently and responsibly in a public service context.

7 items

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1. What is AI and why does it matter?

Learn what AI is, what it can do, and its limitations.

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2. How do we use AI at work?

Learn some simple ways you can use AI in your day-to-day work.

Two people working together on a laptop, with graphics comparing human input, automation and AI.

3. Is it Human, Automation or AI?

Learn the best approach for each task: simplify, automate, use AI, or stay human-led.

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4. Introduction to prompting

The one skill that makes every other guide in this series work better.

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5. Using AI responsibly

Learn the S.A.F.E. AI habits for everyday work.

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6. Use AI more efficiently

Six simple habits to improve response quality, reduce unnecessary processing, and work more efficiently.

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7. AI 101 Quiz

Completed the AI 101 guides? Take the quiz and claim your certificate!

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