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Institute of Digital Government

AI Aware 101

New to AI? Start here. Get hands-on with the fundamentals and learn to use AI confidently and responsibly at work.

Last updated on 12 October 2026
Person in an office setting with the text “Curious about AI?” displayed beside them.

About AI 101: AI 101 is for officers who are new to AI and want to understand what it can do for them at work. If you have been hearing a lot about AI and want to get started, this is the right place.

📋 AI 101: Aware

AI 101: Aware introduces the fundamentals of AI, how it can support your work, and how to use it efficiently and responsibly in a public service context.

Diagram showing progression from AI 101: Aware to a Quiz. A lightbulb icon labeled “AI 101: Aware” is connected by an arrow to a checklist-and-pencil icon labeled “Quiz”, indicating completion of the course followed by an assessment.
1. AI 101: Aware 💡

Start your AI journey with these guides:

1: What is AI and why does it matter?

4: Introduction to Prompting

2: How do we use AI at work?

5: Using AI responsibly

3: Is it Human, Automation or AI?

6: Use AI more efficiently

2. Quiz 📝

Take the AI 101: Aware quiz (opens in new tab) to test your knowledge and claim your certificate.

Ready to begin?

Demystify AI and see what it can do for your day-to-day work.

Start AI 101: AwareTake the Quiz (opens in new tab)
📚Additional Resources

  1. Everyday AI Concepts [e-Learning 50min] (opens in new tab)*

    Build a foundational understanding of AI, including machine learning, predictive AI and generative AI. Learn how different AI approaches work, how they can benefit teams and organisations, and key ethical considerations such as human values, ownership and responsible use.

  1. Prompt Engineering Essentials [Video 20min] (opens in new tab)

    Learn practical prompt engineering techniques distilled from Google’s AI Prompting Essentials course. Covers prompting fundamentals, iteration methods, multimodal prompting, everyday workplace use cases, advanced techniques, and an introduction to AI agents.

  1. OpenAI Academy: AI Foundations [e-Learning 70min] (opens in new tab)

    Build a practical foundation in AI, large language models and ChatGPT through hands-on activities. Learn how to give clearer instructions, provide useful context, review and refine AI-generated outputs, and apply AI responsibly to everyday work

  1. Microsoft Copilot Tutorial [Video 14min] (opens in new tab)

    Get a quick 101 introduction to Microsoft Copilot and see how it can support everyday work. Learn how to use Copilot across Outlook, Word, PowerPoint and Excel to draft and rewrite content, manage emails, create presentations, analyse data, and generate text and images.

  1. Fact-Checking AI [e- Learning 47min] (opens in new tab)*

    Learn how to spot and reduce AI-generated errors before they make their way into your work. This course covers why AI outputs can be unreliable, how to prompt for greater transparency, and practical techniques to verify facts, sources and figures. Useful for officers who want to use AI confidently while maintaining accuracy, accountability and trust in their work.

*LEARN account required

We will continue to review the resources regularly and refresh the materials as new and useful resources, examples, and practices emerge.

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